One Engage

Innovative experiences for everyone

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About One Engage

Digital-first engagement

At One Engage our mission is to transform the landscape of public engagement by providing innovative, data-driven tools and solutions that empower organisations to connect and engage with their communities and stakeholders more effectively.

We are a company of like-minded professionals who want to push the boundaries of public engagement and create new and exciting ways to connect with customer, communities and stakeholders.

We believe that combining strong strategic thinking and digital innovation can make a step change in how public infrastructure and projects are delivered. We work with our clients to understand their needs, objectives and risks, to design and deliver communication and engagement strategies that integrate technology and innovation to improve the depth and diversity of insights.

This operating model has been designed to enable broader, more diverse engagement without the high resource support.

People don’t buy what you do, they buy why you do it.
Simon Sinek
Our services

Applying digital strategy with outcomes-based engagement to improve decision making

Engagement

We apply industry best practice engagement principles to cultivate successful relationships and inform decision making.

Digital innovation

We create digital experiences that engage audiences, measure participation, provide insights and deliver richer data.

Communication

We communicate in various methods and channels tailored to the specific audience.We create compelling narratives to support community understanding and enhance reputation

Data and insights

We design data-driven tools to capture richer and deeper community and stakeholder insights that will improve decision making and reduce project risks.

Client-centred

We work with our clients to understand their needs, objectives and risks, to design and deliver communication and engagement strategies that integrate technology and innovation to improve the depth and diversity of insights.

Sustainability

Our products and services take a sustainable approach to cutting both human and physical resources while still delivering high user and customer experience and exceeding project objectives.

Social value

We apply principles in social impact and social value to create positive social, environmental and economic outcomes in the communities we work in. We understand that every community is unique and apply strategies and methods to understand what they value that influence improved community outcomes.

Creative design and animation

We create top quality animation and videos that support visual communication and engagement in a wide variety of settings. Our use of video and animation assist community understanding, education and supports the change process.

Gamification

We are passionate about improving engagement through new interactive experiences. We apply gaming principles to enhance user engagement by making tasks more enjoyable, collaborative and rewarding.

Our Team

Meet our team

David Sweeney
Innovation/ Client Management/ Solution Design

David has built a formidable reputation for developing innovative digital solutions for the past 12 years, working successfully with government agencies and private industry in Queensland, Victoria and New South Wales, to develop unique digital tools based on the project’s requirements and the demographics of the affected communities.

David brings a unique set of skills to One Engage. He started his career at Urban Circus as the NSW Digital Solutions Lead but then left to build his own studio as one of the Co-Founders of Spatial Media; which went on to becoming one of the leading provider of digital of solutions in Australia and expanded internationally.

Jennifer Travis
Communications and Engagement/ Strategy/ Client Relationships

With 20 years in the field of engagement and strategy, Jen has worked on grass-roots delivery through to implementing complex engagement strategies at a state and national level. Before starting One Engage she was the executive lead for communications and engagement within Freight Branch at Transport for NSW. Prior to this role she was the communications and engagement lead on a number of major infrastructure projects in regional Australia.

Before moving to Australia in 2013, Jen was part of the British Government working on high profile policy development and project delivery at the Home Office. Today, Jen is passionate about developing outcomes-based engagement strategies that deliver improved decision making and advocating for improved equity and diversity in public engagement.

Dr Matt Carter
Software Development/ Innovation/ Solution Design

Matt is the driving force behind the development of One Engage’s Engagement Management Suite (GEMS). With an exceptional track record, Matt and his team have brought to life the foundation upon which One Engage’s cutting-edge products are built. They turn ideas into reality, and if it can be designed, they can make it happen.

Matt earned a PhD in Computer Science in 2011. He has worked in financial derivative trading, news reporting, and shared his expertise as a lecturer at multiple universities. Matt’s profound understanding of data-generated products and their role in user engagement. His knowledge is the key to overcoming barriers within the Community Engagement and Travel industries with our flagship products.

Vandy Mau
Project Management/ Innovation/ Solution Design/Software Development/ Innovation

Vandy serves as the Managing Director at MFDC, where he plays a pivotal role in shaping and revolutionising One Engage’s ongoing initiatives. With a sharp focus on technological advancements, Vandy’s strategic vision guides the company towards seizing future market opportunities. Vandy has held senior positions within renowned technology organisations, both on a domestic and international scale.

Vandy’s comprehensive skill set, leadership acumen, and commitment to both innovation and education make him a valuable asset to One Engage and the broader tech industry.

Danilo Petersen
Creative design / Animation / Motion Graphics

Dan is a Motion Designer, CGI Artist, and Creative Director with over a decade of experience working alongside advertising agencies, engineering, and architectural firms, he brings a wealth of knowledge and expertise to every project.

Specialising in explainer videos, character animations, motion graphics, and CGI films, Dan is passionate about crafting dynamic, engaging narratives. His portfolio spans work with both small brands and global names like Ford, PayPal, and Venmo, consistently delivering high-quality animations that captivate audiences and elevate concepts.

Dan’s work is driven by a simple mission: to create immersive visuals that resonate, whether it’s helping clients pitch new products, visualise complex designs, or bring stories to life.

Marcos Merlo
Technical artist / Game development / App Development / Web development

Marcos has over 15 years of experience in video games, software, app development, and interactive technologies.

His career began in Argentina’s AAA game industry as a Senior 3D Game Artist at Ivolgamus, contributing to multiple game projects. Later, as Chief Technology Officer at Conical, he led programming, shader development, and game projects for clients like AUT and NZ Blood, focusing on VR, AR, and educational tools. At Aurecon, as a Senior Consultant, he leveraged his experience in tackling complex technical challenges across industries and mediums.

Currently, he supports teams in delivering web and mobile applications, games, and software solutions always focusing on collaboration, quality, and pushing the boundaries of technology.

Dr Kate Raynor
Social Value and Research / Project Management / Client relationships

Kate is an expert in social value, social impact and social research. With a career spanning academia, social consulting and digital innovation, Kate brings academic rigour and analysis, strong project management skills and a keen focus on innovation to address important engagement and social value challenges. Kate has a PhD in urban planning, a long history of convening cross-sectoral partnerships for housing research and recent experience leading Social Impact Assessments and social research projects for renewable energy projects across Australia. Kate has a passion for social justice and democratic decision making and brings a strong emphasis on generating value for impacted communities and individuals to all projects.

Portfolio

Our past Work

Designed by communication and engagement experts, our digital tools and services break down barriers, improve understanding, encourage engagement, improves brand recognition and provides data-driven insights that improve decision-making and project success.

Scroll down or select a project to learn more

Pacific Highway closure explainer video Coffs Harbour Bypass Community Engagement Suite Gilgandra Shire Green Space Community Portal
Pacific Highway closure explainer video
The Challenge:
As part of the construction of the Coffs Harbour Bypass, the project required several closures of the Pacific Highway to facilitate the installation of a new pedestrian bridge. The team needed to convey complex detour arrangements for different vehicle types and effectively communicate with a diverse audience, including the local community, businesses, and freight operators.
Our Solution:
To achieve audience engagement and influence driver behavior, the animation needed to be both visually compelling and easy to understand. Using cutting-edge technology and 3D animation, we created an explainer video tailored to the project's specific needs.
  • Messaging: We began by understanding the project's objectives, audience, and communication style to ensure the animation addressed all requirements effectively.
  • Visually Engaging Content: The use of 3D animation and clear visuals brought the bridge lift and detours to life, making complex information accessible and engaging for all viewers.
  • Simplified Narratives: A straightforward and concise narrative guided viewers through the detour process, ensuring clarity and retention of critical information.
    • Through this creative approach, we delivered a high-impact video that successfully informed and prepared the community, businesses, and freight operators, minimizing disruption and ensuring smooth transitions during highway closures.
    Coffs Harbour Bypass Community Engagement Suite
    The Challenge:
    The Coffs Harbour Bypass team faced the challenge of developing a robust digital engagement strategy to effectively connect with the community, stakeholders, and road users throughout the construction phase. Their goals included:
  • Communicating traffic detours to a wide audience in a simple and accessible manner.
  • Reducing community fatigue from construction disruptions by showcasing progress and milestones in visually engaging ways.
  • Enabling the community to easily filter and access relevant project information.
    • Our Solution:
    We crafted an intuitive, user-friendly digital system designed to meet these objectives and enhance engagement. The solution incorporated:
  • Visual and accessible information: A system that could present complex project details in a clear, visually engaging, and accessible format to improve understanding across diverse audiences.
  • Interactive mapping: A map-based interface that allowed users to explore the project, and filter content by area of interest, home location, or type of information, ensuring tailored and relevant engagement.
  • Content versatility: The platform supported a variety of digital and static content types, making it flexible for diverse communication needs.
  • Efficient content management: An integrated content management system empowered the project team to quickly and easily update information, ensuring the content remained current and relevant throughout the project's lifecycle.
    • By combining these features, we delivered a sustainable and dynamic solution that supported the Coffs Harbour Bypass team in fostering transparent and effective communication, enhancing user experience, and maintaining community trust throughout the construction journey.
    Gilgandra Shire Green Space Community Portal
    The Challenge:
    At One Engage, we revolutionise community engagement by providing innovative tools tailored to project needs. The Gilgandra Community Portal was developed with features designed to improve feedback quality, build transparency, and strengthen trust:
  • Private comments: Users can provide feedback confidentially, encouraging participation and trust.
  • Public comment summaries: Summarised feedback promotes transparency and facilitates open dialogue.
  • Engagement through "Likes": A simple way for users to express opinions and identify popular ideas within the community.
  • Map integration: Pin-drop functionality links feedback to specific locations, enabling precise and actionable insights.
    • By combining these features, the portal empowers users to share their thoughts effortlessly while allowing project teams to analyse and act on insights effectively. This innovative approach enhances the connection between projects and communities, fostering collaboration and delivering better outcomes for all stakeholders.
    Blog

    Our Recent News

    Designing
    How you can maximise your engagement through digital
    by Jennifer Travis  |  June 2024

    At One Engage our products are crafted by communication and engagement experts. They are designed to empower communities by breaking down barriers to participation, foster transparent communication and enable efficient collaboration and decision-making processes. This is done by creating:

    Increased accessibility: our tools can reach a wider audience instantly, overcoming physical barriers like distance or time constraints. This accessibility allows community members to participate in discussions, access information, and engage in activities regardless of their location.QR codes or simple urls can be displayed across the project area to enable access, which allows a simple and familiar onboarding experience for community members.

    Convenience: our tools are designed to be available across all devices(phone, tablet, desktop)providing convenience by allowing community members to engage at their own pace and schedule. This flexibility encourages greater participation as people can contribute when it suits them best.

    Transparency and information sharing: our systems are designed to enable transparent and efficient sharing of information, updates, and decisions. This transparency builds trust within the community as members have access to the same information, reducing misunderstandings and promoting informed discussions.

    Feedback mechanisms: the purpose of our tools is to gather data and insights through innovative and outcome-focused methods, providing more informed decision making and community knowledge.

    Broadened participation: our digital tools aim to drive more diversity by reaching a broader audience. This provides a richer picture of sentiment that will inform project strategies and reduce project risk.

    Improved data analytics: with an innovative back-end reporting, our tools analyse engagement metrics and trends, providing valuable insights into community interests, behaviours, and preferences. This data-driven approach helps projectstailor their engagement strategies and initiatives more effectively.

    Cost efficiency: compared to traditional methods of engagement, utilising digital systems allows projects to direct precious human resources where they are most needed.

    Increased collaboration: our digital platform facilitates collaboration among community members, organisations, and stakeholders beyond geographical boundaries. This networking capability enables communities to leverage collective expertise, resources, and support for shared goals and projects.

    These benefits collectively enhance community engagement and enable more inclusive, responsive, and dynamic community interactions

    Contact

    Let's chat:

    Jennifer Travis
    Head of One Engage Advisory Services
    David Sweeney
    Head of One Engage Digital Systems
    Or send us a message: